Need a Ride? Give us a call! (616) 842-3200

Harbor Transit Multi-Modal Transportation System (HTMMTS)

Board Meeting Minutes
Spring Lake Village Hall
September 27, 2017
Meeting Called to Order at 5:30 p.m.

Present:         Craig Bessinger, Bob Monetza, Patrick McGinnis, Joanne Marcetti, Gordon Gallagher, Cathy Pavick, Joel TePastte, Pete LaMourie

Absent:          Chris Burns, Mike DeWitt, Bill Cargo

Also Present:            Anthony Dionise, Operations Manager, Bonnie Suchecki, Human Resources Manager, Shelly Converse, Customer Care and Compliance Manager, Denny Swartout, Marketing Manager, Tiffany Bowman, Transportation Director

Approval of July 26 and September 5 Minutes

Motion by Joanne Marcetti, second by Bob Monetza, to accept the minutes of the July 26 and September 5, 2017 meeting. Motion carries.

Approval of the Regular Agenda

Craig asked to add discussion and possible approval of a bank account and credit card device to the agenda under new business.

Motion by Gordon Gallagher, second by Joel TePaste to approve the agenda for the September 27, 2017 meeting as adjusted. Motion carries.

Financial Report:

Tiffany reviewed the financial position and recent activity in the Harbor Transit Fund and Harbor Trolley Funds. No questions. Gordon requested a specific report on Harbor Trolley performance versus expectations at the November 15 meeting.

Motion to accept the Financial Report by Bob Monetza, second by Joel TePaste, Motion carries.

New Business:

Introduction of Spring Lake Township Board Appointee Cathy Pavick

Gordon introduced our newest Board member. Cathy gave a brief history of her interest in local Government and her professional background.

Approval of Equal Employment Opportunity Plan for 2017-2020

Bonnie explained that we had gotten advice that our EEO Plan was insufficient for State and Federal compliance purposes. The proposed Program is based on the program currently in place at the Macatawa Area Transit Authority (MAX).

Motion by Gordon Gallagher, second by Pete LaMourie, to approve the Equal Employment Opportunity Plan for 2017-2020 as presented.

Approval of LPG (propane) bid

Anthony reported that it was a standard bidding process and we received five bids with a reasonable spread. There is not a minimum or maximum purchase under the proposed contract.

Motion by Pat McGinnis, second by Joanne Marcetti, to award a contract to Alto Gas to purchase LPG at a cost of .899 per gallon. Motion carries.

Operations Policy and Procedure Manual approval

Tiffany explained that the Manual sets up safe guidelines for operating Harbor Transit buses. John Phillips had reported on this at a recent Harbor Transit meeting. Reference to no rain gear should be deleted.

Motion by Joel TePastte to authorize up to $1,500 for legal review of the policy, second by Joanne Marcetti. Motion carries.

WMSRDC/Harbor Letter of Understanding approval

Federal Transportation Authority standards require that we have a current letter of understanding with our local Metropolitan Planning Organization. Tiffnay checked with Jim Koens at Muskegon Transit and Brian Mulnix at the MPO.

Motion by Gordon Gallagher, second by Pat McGinnis, to approve the WMSRDC/Harbor Letter of Understanding and authorize the signature of Craig Bessinger as presented. Motion carries.

Credit card device and bank account for bus pass purchases

Tiffany explained that many customers present at Harbor without cash looking to use debit or credit cards. She has looked into the possibilities and is presenting the needed paperwork to the Board for consideration.

Motion by Pat McGinnis, second by Joanne Marcetti to set up the necessary bank accounts and acquire the necessary device to accept credit and debit payments provided fees are passed on to the customer. Motion Carries.

Directors Report Tiffany Bowman
  • Coast Guard Festival activities were safe with no major issues – 6,599 passengers in one day. Love In Action raised over $1,000 from charging for parking, the most they’ve ever raised.
  • There was a utility pole fire outside Harbor this month that knocked out power to several customers and internet service to Harbor and several other public agencies.
  • We had a site visit from FTA Project Manager Angie Salgado from Chicago to prepare for the triennial review. Very supportive of the grant request for the expansion project.
  • 52 trolley bookings this summer at Harbor Trolley LLC. State inspection revealed some issues with trolleys before next year. Tiffany will share detail about possible new trolleys at our next meeting.
  • Working on an RFP for new security cameras to replace those at the ops center.
  • Sold a 2005 Goshen Bus for $2,016 from a buyer out of Georgia.


Marketing Report  –  Dennis Swartout
  • Will soon have the first meeting of a ten person committee to move “The Harbor Way” forward.
  • Internal employee newsletter to be called Harbor Highlights and first edition will be out in the next few weeks.
  • Will attend a Wedding Market on October 28 at the Spring Lake Country Club. 85-90% of Harbor Trolley business is form weddings.
  • Momentum Center will be advertising on our buses. Brings revenue to $6,490 this year.
  • Letter going out to all GH and SL School Districts introducing Tiffany to the leadership in each district.


Board Members Comments:

Pat asked how things were going with service to the schools, especially field trips and special events. Shelley replied that we had drawn a line at one bus per event, but sometimes we are prioritizing schools over other users. Board members encouraged staff to maintain a reasonable balance and write a policy for Board approval if they feel it is necessary.

Pete asked what we had in the TIP for new buses. Anthony replied that we have two buses each year for the next three years.

Adjournment at 6:44 p.m.

Next Board Meeting will be held on November 15, 2017 at 5:30 pm at the City of Grand Haven City Hall, 519 Washington Avenue, Grand Haven, MI 49417