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Employee Personnel Manual


Welcome and Mission Statement

Welcome to the Harbor Transit Multi Modal Transportation System (“Harbor Transit”)!  As an employee of Harbor Transit, you have a very important role to play in our community’s success.  Each and every day the work you do positively impacts the quality of life for our residents and visitors.

We consider our employees to be our most valuable asset, and appreciate that you have accepted the responsibility that comes with serving the public.  Your mission is to exceed our customers’ expectations in all that you do by providing friendly, dedicated, efficient and effective service.

Harbor Transit is a public transit authority serving the communities Grand Haven, Grand Haven Charter Township, Ferrysburg, the Village of Spring Lake and Spring Lake Township.  It covers a service area of fifty-five (55) square miles and transports over 250,000 riders per year to work, school, medical appointments and other needed destinations in its fleet of wheelchair accessible vehicles.

Purpose of this Manual

This manual is intended to promote clarity, consistency, and positive employee relations with regard to employment rules, policies, procedures, and benefits.  This manual does not, and cannot provide a policy for every situation that may arise; rather, it is designed to give you an overall understanding of our policies.

This manual, or any other written or verbal communication by Harbor Transit, is not intended as, and does not create, a contract of employment, either expressed or implied.

Download the Manual HERE!