Rider Information
Providing Affordable, Convenient Service
Harbor Transit is dedicated to providing affordable, convenient curb-to-curb transportation for our community members in the City of Ferrysburg, City of Grand Haven, Grand Haven Township, Village of Spring Lake, and Spring Lake Township. We work hard to keep costs down, ensuring everyone has access to our transportation system.
Bus Fares
RIDES ARE CURRENTLY FREE! However, Harbor Transit’s new fare structure went into effect on October 1st, 2021. When we do begin charging fares again, they will match the fee structure shown on the table below. We will give the public plenty of notice before we begin collecting fares once again.
| Rider Category | Cost Per Ride |
| 5-18 Years Old | $0.75 |
| 19-59 Years Old | $1.50 |
| 60+ Years Old | $0.75 |
| < 5 Years Old | Free with accompanying adult (Limit 2) |
| Individuals with Medicare | $0.75 |
| Individuals with Disabilities | $0.75 |
Introducing CASPR Air & Surface Disinfection Systems
Your ride is safer than ever before! Every Harbor Transit bus now has its own CASPR unit which continuously protects against viruses (including COVID-19), bacteria, and odors. Learn more about this cutting-edge technology here.
Coverage Map
Harbor Transit provides curb-to-curb transportation, delivering you directly to your destination. Our service area includes the City of Ferrysburg, City of Grand Haven, Grand Haven Township, Village of Spring Lake, and Spring Lake Township. To see if your pick-up location or destination is included in our service area, please take a look at the coverage map below.
Regular Service Hours
Day
Monday – Friday
Saturday
Sunday
Time
6am – 6pm (last call 5:30pm)
9am – 4pm (last call 3:30pm)
8am – 12:30pm
(advanced registration required)
Day & Time
Monday – Friday – 6am – 6pm (last call 5:30pm)
Saturday – 9am – 4pm (last call 3:30pm)
Sunday – 8am – 12:30pm
(advanced registration required)
Our lobby is open. Walk-ins are welcome from 9am-5pm, Monday-Friday.
Harbor Transit operates all year, with exceptions for just the following holidays:
- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- Christmas Day
- Christmas Eve last ride at 3:30 pm
- New Year’s Eve last ride at 3:30 pm
How to ride Harbor Transit
Welcome to Harbor Transit! We’re excited to meet you and to get you to your destination.
Here’s what you need to know to set up and schedule your first ride.
Call us at (616) 842 - 3200
Please call 24 hours in advance of your desired pickup time to ensure that we can provide you with the service you expect.
For scheduled appointments (doctor’s office, hair salon, getting to work), we recommend booking your ride at least 24-hours in advance to ensure on-time arrival to your appointment.
Tell us where you want to go
We can deliver you from curb-to-curb anywhere in our coverage area.
We'll pick you up
Our drivers will meet you at your pickup spot. Please make sure you are ready and waiting for your Harbor Transit ride to arrive.
Your patience is appreciated. We transport hundreds of riders a day and try our very best to make it to your location on time.
If you are being picked up from your home, please make sure that the address number is visible from the street and leave your porch light on.
Rider profile form
Are you a frequent rider? Please complete a rider profile form so that we can serve you better.
How to Create a Standing Order
Do you regularly schedule rides at the same time of day or same days each week? Create a Standing Order to save time. You can complete a Standing Order form online or visit our facility to pick up a paper copy.
Step 1:
Complete the Standing Order form
You can fill out the Standing Order form online, or download and print the Standing Order form. You can also pick up a paper copy of the form at Harbor Transit at 440 N Ferry Street in Grand Haven.
Step 2:
Submit Your Standing Order Form
If you completed your standing order form on our website, you will need to click the “Submit” button at the end of the form to submit the order.
If you completed a paper copy of the Standing Order form, you will need to drop it off at Harbor Transit at 440 N Ferry Street in Grand Haven during our service hours. Your form will be time stamped at the time of drop-off.
Step 3:
Receive a Notification
A Harbor Transit staff member will notify you that your Standing Order is confirmed. If there are no more spaces available to be reserved, a staff member will notify you and ask if you would like to be placed on the waiting list.
Please allow for 2 business days to process your standing order.
Step 4:
Review our policies
Please review the no-show and cancellation policy to ensure that your Standing Order is not suspended or revoked.
Service Notices
Call us at (616) 842 - 3200
Please call 24 hours in advance of your desired pickup time to ensure that we can provide you with the service you expect.
Tell us where you want to go
We can deliver you from curb-to-curb anywhere in our coverage area.
Avoid waiting for your ride: Choose ride times outside of peak hours (7am – 9am & 3pm – 5pm) on school days.
We'll pick you up
Our drivers will meet you at your pickup spot. Please make sure you are ready and waiting for your Harbor Transit ride to arrive.
Rider profile form
Are you a frequent rider? Please complete a rider profile form so that we can serve you better.
Common Rider FAQs
It's past my pickup time. Why is the transit late?
We’re sorry to hear that your ride is running behind. We’ll get to your stop just as soon as we’re able.
Harbor Transit serves hundreds of riders a day. If your ride was scheduled during peak hours (7-9 am & 3-5 pm on school and weekdays) we might be running a bit behind due to a surge in riders. Harbor Transit also has to deal with inclement weather conditions and area traffic. We are working hard to get to your stop as quickly as possible.
I left something on the transit. Where can I find it?
Any lost items found on our buses will be held in our office at 440 North Ferry Street in Grand Haven. If you lose an article on one of our buses, you should call 616-842-3200. All articles must be identified and claimed in person.
Office hours are 9:00 am to 5:00 pm Monday through Friday. Lost and found items are kept for 30 days. If not claimed, they will be offered to local area charities.
How much does it cost to ride?
All Harbor Transit passengers can currently ride the bus for free.
For more information, check out our Fares & Hours page.
How do I use the transit bike rack?
Many Harbor Transit buses are equipped with a bike rack on the front of the bus. These racks hold two bicycles, are free to use, and are available on a first-come, first-served basis.
Is Harbor Transit handicap accessible?
Yes. All Harbor Transit system buses are equipped with a lift or ramp. Our ramps are designed to be ADA-compliant and will accommodate most mobility devices. Once on board, there are designated areas where you can securely fasten wheelchairs or scooters for the duration of your ride.
Can my child ride the bus alone?
Harbor Transit provides to-school, after-school, and extra-curricular destination transportation for area students and children who are old enough to ride independently. If you are scheduling a ride for your child, please let us know when you book the ride, so our drivers can confirm your child’s name and destination when they board the bus. If you’re not sure whether your child is old enough to ride independently, please give us a call.