Lakeshore Go: Harbor Transit’s new mobile app
Lakeshore Go: The Basics
The same convenient, on-demand service from Harbor Transit, now with a mobile app! Your rider experience is about to be better than ever.
On the Lakeshore Go app, you can:
- Schedule your ride
- Pay your fare
- Track your bus in real time as it travels to your pick up location
Easy To Use
Step 1: Download the Lakeshore Go app from the App Store or Google Play store and follow the simple sign up steps to create your account.
Step 2: Enter your pick-up and drop-off addresses and your requested arrival or departure time, then choose the ride option that works best for you.
Step 3: Use Lakeshore Go to track your bus as your pick-up time approaches, and meet the bus by the curb at your pick-up location. You will also receive an SMS (text) notifications as your bus approaches your location.
Frequently Asked Questions
QUESTION: Do I have to use the Lakeshore Go app to ride Harbor Transit?
ANSWER: No. You can still call Harbor Transit’s dispatch center at 616-842-3200 to schedule a ride.
QUESTION: Where can I receive assistance in creating an account on Lakeshore Go?
ANSWER: If you need help downloading or using the Lakeshore Go app, please visit our facility at 440 N Ferry Street, Grand Haven, MI 49417 and one of our staff members would be happy to assist you. Call us at 616-842-3200 if you need a ride to visit us!
QUESTION: How do I pay for my fare?
ANSWER: Harbor Transit fares can be paid through the Lakeshore Go app by credit/debit card, or in person at our facility (440 N Ferry Street, Grand Haven, MI 49417) with credit/debit card, cash, check, voucher or punch pass. Refer to the “Paying Your Fare” section on this page for more details.
Harbor Transit fare collection will resume on Monday, December 11, 2023. Passenger fares are as follows:
19-59 years old
5-18 years old
60+ years old
Persons with a disability (federal definition)
Persons with Medicare (federal definition)
Children 0-4 years old………FREE with paying adult (limit 2)
Discounted Monthly Pass……$25
How To Pay Your Fare
There are several ways passengers may pay for their fares.
1. Pay through the Lakeshore Go app (credit/debit card only). Add a payment method to your account on the Lakeshore Go app at any time, as shown in the screenshots below. From your account menu, select the “Payment Methods” option and complete the steps to add a new payment method.
Using this payment method, a rider’s card on file will be charged per ride once the ride has been completed.
2. Pay at the Harbor Transit facility (440 N Ferry Street, Grand Haven, Michigan 49417) using cash, check, credit/debit card, or ride voucher. Harbor Transit will also honor any punch passes that were issued in the past, and riders can redeem those ride credits by bringing their old punch passes to our facility.
Riders paying at our facility may choose to purchase as many ride credits as they desire at that time. The total amount will be loaded on to their rider account and the ride credits will not expire.
Please note that bus operators will not be able to accept cash or any other type of payment method from a passenger.