Harbor Transit Has A New Look

Before Boarding

• Remain in a safe, visible location away from moving traffic until the vehicle has fully stopped.
• Watch for uneven ground, curbs, snow, or ice that could affect safe footing.
• Follow the operator’s direction on when and where to approach the vehicle.

While Boarding

• Use handrails and take your time stepping into the vehicle.
• Move carefully to a seat or secure standing position as directed.
• Keep personal items controlled so aisles and doorways remain clear.

When Exiting

• Wait until the vehicle comes to a complete stop and the door is fully open.
• Check for traffic, bicycles, or other hazards before stepping away from the vehicle.
• If you must cross the street, do so only after the bus is gone and you can clearly see approaching traffic.

Taking a few extra seconds to board and exit carefully helps prevent injuries and keeps every trip safe for riders and operators alike.

Beginning on October 1, 2024, Harbor Transit riders purchasing ride credits with a credit/debit card will incur a small service fee charged by a third party electronic payment processing company.

Currently, riders can purchase ride credits with a credit or debit card through the Lakeshore Go app, through Harbor Transit’s website at www.harbortransit.org/fares, or in person at our facility with a card, cash, or check. A service fee is charged for each electronic payment transaction, and will be charged automatically. Riders do not have to perform any additional actions when purchasing ride credits. 

The service fees are as follows:

• In-Person Payment with a Credit/Debit card = 2.95% + $0.50 service fee per transaction
• Online Payment or Lakeshore Go Payment with a Credit/Debit card = 2.9% + $0.30 service fee per transaction 

The good news is, there are several ways that riders can reduce electronic payment service fee charges:

• Purchase a Monthly Pass if you are a frequent rider.
• Purchase a “Bundle” of ride credits (they come in the amounts of $9, $18, or $27), or purchase your ride credits in bulk for any other amount of your choosing. 
• Pay with cash or a check at our facility at 440 N Ferry Street to avoid incurring any fees at all. Your ride to and from Harbor Transit to add ride credits to your account will be free.

With a fleet of 29 accessible buses, Harbor Transit is committed to providing affordable and convenient transportation to all of our Tri-Cities residents. Since 1975, we’ve provided transportation for thousands of passengers going to work, school, medical appointments, and other important destinations.