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May 18, 2022 Local Advisory Council Meeting Agenda

HARBOR TRANSIT MULTI-MODAL TRANSPORTATION SYSTEM
LOCAL ADVISORY COUNCIL MEETING
AGENDA
May 18, 2022 at 1:15 P.M., GH Community Center

1. Meeting called to order. Carrie Uthe, Chairperson

2. Roll Call: Chrysteen Moelter-Gray, Warren Roosen, Ray Harz, Norman Cunningham, Christina Shannon, Carrie Uthe, Angie Devries, Lisa Greenwood, Heather Phillips

3. Approval of the February 16, 2022 Meeting Minutes

4. General Business / Call to Audience

5. General Business:

A. Review of Ridership: include no-show

B. Customer Survey Results

C. Ridership Recommendations/Concerns

D. Ridership Complaints

6. Finance Report: Dana Appel

7. Operations Supervisor Report: Tom Burghardt

8. Transportation Director Report: Scott Borg

9. General Comments/Discussions from LAC members

10. The Local Advisory Committee’s next meeting is scheduled for Wednesday, August 17, 2022,
1:15pm at the Grand Haven Community Center

11. Adjournment

July 27, 2022 Board Meeting Minutes

Regular Board Meeting Minutes July 27, 2022
Spring Lake Village Hall

Meeting Called to Order by President Craig Bessinger at 4:30 p.m.

Roll Call
Present: Craig Bessinger, Ashley Latch, Cathy Pavick, Bill Cargo, Gordon Gallagher, Chris Burns, Joel TePastte, Bill Cate, Kevin McLaughlin
Absent: Don Reis
Also Present: Scott Borg, Harbor Transit Director, Dana Appel, Finance and Compliance Director, Annelise Walker, Marketing Coordinator, Molly Hruskach, Human Resources Director, Trina Robinson, Consultant

Approval May 25, 2022 HTMMTS Board Meeting Minutes
Motion by Chris Burns, second by Joel TePastte, to approve the minutes of the May 25, 2022 meeting. Motion carries.

Approval of Regular Agenda
Motion by Chris Burns, second by Joel TePastte, to approve the agenda as presented. Motion carries.

General Business/Call to Audience
None

Discussion/Action of Payables Warrant and Financial Statements.
Motion by Chris Burns, 2nd by Kevin McLaughlin, to approve the payables warrant and financial statements as presented. Motion carries.

Discussion on Estimated Revised Budget.
No action necessary.

Discussion/Action on Revised Harbor Transit Policy and Procurement.
Motion by Bill Cargo, second by Chris Burns, to adopt the Revised Harbor Transit Policy and Procurement as presented. Motion carries.

Discussion/Update on Revised Harbor Transit Grant Management Policy
Motion by Bill Cargo, second by Joel TePastte, to approve the Revised Harbor Transit Grant Management Policy as presented. Motion carries.

Discussion/Action on Revised EEO Plan
Motion by Cathy Pavick, second by Joel TePastte, to approve the Revised Harbor Transit EEO Plan as presented. Motion carries.

Discussion/Action on RFP Proposal for Property and Right-of-Way Acquisition Services
Motion by Chris Burns, 2nd by Bill Cargo, to approve Land Matters as the Land Acquisition Consultant for HTMMTS. Motion Carries.

Discussion/Action on Revised Advertising Policy
Motion by Bill Cargo, second by Joel TePastte, to approve the Revised Harbor Transit Advertising Policy as presented. Motion carries.

Discussion Review of the 2022 Triennial FTA Review
Scott and his Team have completed the Triennial review with only 3 deficiencies being noted, all of which have been rectified to the FTA. Board Members thanked Scott and his Team for their work on the Triennial Review.

Marketing Report Annelise Walker
Annelise reviewed the Billboards that are promote Harbor Transit’s Beach Express and Lakeshore Trolley Services for the months of May, June, July and August. Billboards are located at the Intersection of M- 104 and 148th Street and North of Van Wagoner Road on US-31.
Annelise reviewed the Social Media Account growth with Facebook a 13.8% increase with 1,095 followers.
Advertising Bus Wrap from St. John’s Lutheran School was reviewed.

Human Resources Update Mollie Hruskach
Mollie discussed the need for Harbor Transit to put on 20 drivers before August 31, 2022. We have currently hired and retained 3 Bus Operators.
Harbor Transit is using BS & A Software for Applicant Tracking.
Human Resources is also looking at a retention program for current employees.

Operations Update Scott Borg
Scott shared ridership statistics going back to 2016, and reviewed Ridership by Municipality. Reviewed Mercy at the Lakes Ridership.
98.26 Ridership performance.
4 Crashes since the last Board Meeting. 3 Customer Complaints since the last Board Meeting.

Director’s Report Scott Borg
Scott reported that Harbor Transit did not have any COVID-19 cases for the months of May and June 2022.
Scott reviewed that Routematch was sold to Tripspark and Harbor Transit was looking to complete an RFP for new Software.
Harbor Transit has 3 buses on order through the MDOT Pilot Program. We are hoping delivery is before September 1, 2022.
MDOT/Michigan State University Survey is being redone as the original survey was lost by the USPS. Coast Guard 2022 plans are in place and we anticipate a successful Coast Guard Festival.
Harbor Transit has 1 Bus Operator participating in the 2022 Bus Rodeo in Frankenmuth, MI.
Scott reviewed the open Board positons. The Harbor Transit Board currently has an Open At-Large Board Member Position and (LAC) Local Advisory Council Positon. We are looking for a LAC Member from the Village of Spring Lake.
Board Member Chris Burns asked if there has been any discussion on purchasing Electric Buses. Board Member Burns thanked Scott for having a concise agenda packet.

Next regularly scheduled Board Meeting will be held on September 28, 2022 at 4:30 PM at The City of Grand Haven 519 Washington Avenue Grand Haven, MI 49417.

March 23, 2022 Board Meeting Minutes

Regular Board Meeting Minutes March 23, 2022
Spring Lake Township Hall

Meeting Called to Order by President Craig Bessinger at 4:33 p.m.

Roll Call

Present: Craig Bessinger, Pat McGinnis, Cathy Pavick, Bill Cargo, Jerry Sias, Gordon Gallagher, Chris Burns
Absent: Joel TePastte, Kevin McLaughlin, Don Reiss
Also Present: Scott Borg, Harbor Transit Director, Dana Appel, Finance and Compliance Director, Annelise Walker, Marketing Coordinator, Theresa Dreese, Lead Dispatcher, Tom Burghardt, Operations Supervisor, Trina Robinson, Consultant

Approval of the January 26, 2022, HTMMTS Board Meeting Minutes
Motion by Cathy Pavick, second by Chris Burns, to accept the minutes from the Meeting held January 26, 2022. Motion carries.

Additions/Corrections to the Agenda
No changes or additions
Motion by Gordon Gallagher, second by Bill Cargo, to approve the agenda. Motion carries.

Public Comments
None

Payable Warrant and Financial Statements
Dana Appel reported on the statements and answered questions from Board Members.
Motion by Gordon Gallagher, second by Pat McGinnis to accept the Payable Warrant and Financial Statements as presented. Motion carries.

Approval of LAC Advisory Members.
Angie Davis will represent persons with a disability for the City of Grand Haven, MI, one-year Term. Lisa Greenwood will represent persons with a disability for the City of Grand Haven, MI, one-year term.
Heather Phillips will represent persons with a disability for Grand Haven Township, one-year term.
Moved by Pat McGinnis, second by Chris Burns, to approve the appointments as presented to the Local Advisory Council. Motion carries.
HTMMTS still has one opening that needs to represent the Village of Spring Lake.

Discussion/Action on HTMMTS Advertising Fee.
Annelise Walker offered a presentation on wrapping buses with advertisement. $100 per month for a twelve-month contract AND advertisers cover the cost of wrap/installation. Fresh Coast Design offered the best price to do the wrap ($1,912.80).
Motion by Pat McGinnis, second by Cathy Pavick, to approve the bus wrapping policy as presented by staff. Motion carries.
Annelise handed out promotional items to board members (stress squeeze bus, pens and magnets) Working with Ferry School classes in an interactive educational program – the kids have designed a route that they will be able to take as part of the program.

Harbor Transit – Muskegon Area Transit (MATS) Regional Study update.
Scott reported on the current state of the discussions about joint ventures between MATS and Harbor. Consultant will work with Muskegon to re-establish their agency as an Authority. There may then be further exploration of possible mutual efforts to collaborate.
Scott was asked to contact Jim Koens and Elizabeth Butler to discover other ways we might be able to help local employers secure reliable transportation for their employees.

Trolley Project # 2 -2022 Pilot Spring Lake Trolley Loop.
Loop will go to Fruitport and all the way around Spring Lake and out to Fisherman’s Parking Lot at the north pier. It will be calibrated to connect with the Buccaneer loop and the connection will be at the Holiday Inn.
Motion by Bill Cargo to approve the pilot project, support by Gordon Gallagher. Motion carries.

HTMMTS Building update.
Found 7.2 acres at the corner of Ferris and US-31; we are doing an appraisal with local funds to try to establish a value to help us negotiate.

Operations Update.
Scott reported on ridership numbers and accident incidents.

Transportation Directors Report – Scott Borg
Opening conference is June 30, exit conference in July. Will be a very busy two-week period.
LAC meeting was on February 16. The new members appointed tonight will be very valuable. Next meeting is May 18 at 1:15 p.m. at the Grand Haven Community Center.

Board Members Comments:
Patrick McGinnis reported that Grand Rapids Community College is interested in possible connections between MAX and Harbor to get students back and forth between the systems and to the GRCC Lakeshore Campus in Holland. He will pass along contact information to Scott.

Next regularly scheduled Board Meeting will be held on May 25, 2022 at 4:30 PM at City of Ferrysburg Administrative Office, 17290 Roosevelt Road.

July 27, 2022 Board Meeting Agenda

Harbor Transit Multi-Modal Transportation System (HTMMTS) Board Meeting Agenda

VILLAGE OF SPRING LAKE ADMINISTRATIVE OFFICE 102 WEST SAVIDGE STREET
July 27, 2022 AT 4:30 PM

1. Meeting Called to Order
2. Roll Call
3. Approval of May 25, 2022 HTMMTS Board Meeting Minutes
4. Additions/Corrections to the Agenda
5. Approval of Regular Agenda
6. General Business / Call to Audience
7. New Business:
A. Discussion/action Payables Warrant.
B. Discussion/Receive and file Financial Reports.
C. Discussion on Estimated Revised Budget.
D. Discussion/action on Revised Harbor Transit Policy and Procurement Manual
E. Discussion/action on Revised Harbor Transit Grant Management Policy
F. Discussion/action on Revised EEO Plan
G. Discussion/action of RFP Proposal for Property and Right-of Way Acquisition Services
H. Discussion/action on Revised Advertising Policy
I. Discussion Review of the 2022 Triennial FTA Review
J. Marketing Update – Annelise Walker
K. Human Resources Update – Mollie Hruskack
L. Operations Update – Scott Borg
M. Transportation Director’s Report – Scott Borg
N. Board Member Comments
• Craig Bessinger
• Donald Reis
• Bill Cargo
• Ashley Latsch
• Kevin McLaughlin
• Joel TePastte
• Christine Burns
• Gordon Gallagher
• Cathy Pavick
• Bill Cate
• At-Large Position Open

Next regularly scheduled Board Meeting will be held on September 28, 2022 at 4:30 PM at City of Grand Haven, 519 Washington Ave, Grand Haven, MI 49417.

May 16, 2022 Local Advisory Council Meeting Minutes

HARBOR TRANSIT MULTI-MODAL TRANSPORTATION SYSTEM

LOCAL ADVISORY COUNCIL MEETING

MINUTES

May 18, 2022 at 1:15 P.M., GH Community Center

1. Meeting called to order by Chair Person Carrie Uthe, at 1:14 PM.

2. Roll Call Chrysteen Moelter-Gray, Warren Roosen, Ray Harz, Christina Shannon-not present, Norman Cunningham, Carrie Uthe, Angie Devries-not present, Lisa Greenwood, Heather Phillips

Harbor Transit Staff:  Scott Borg, John Phillips, Tom Burghardt, Mollie Hruskach, Annelise Walker, Teresa Dreese

3. Approval of the May 18, 2022 Meeting Minutes Chrysteen made motion to accept minutes, Ray 2nd the motion.

4. General Business / Call to Audience

5. General Business:

A. Review of Ridership: include no-show Tom Burghardt reviewed Ridership numbers and no-show numbers. Ridership has been increasing, March was the busiest month since covid started. HT will keep plexiglass up for now. Buses are disinfected at the end of each day and in-between shifts. HT is looking for new dispatching software to replace Routematch.B. Customer Survey Annelise shared the results of the customer survey. 67 passengers completed the survey. Positive feedback was received overall. 2020-21 Annual Report was also shared. MSU Students will be conducting a survey while riding on buses for 2 weeks in July. Annelise also shared new trolley and beach express routes, dates/hours of operation. Signs and window decals are being made. New billboard for Beach Express on M104 at 144th Ave.

C. Ridership Recommendations/Concerns Expanding hours was suggested. On average there have 2 trips to Mercy Health-Lakes per day in April.

D. Ridership Complaints Tom reviewed 3 ridership complaints

6. Finance Report: Scott Borg reviewed the Finance report, which was included in packet. Reviewed Rider statistics against the National trend.

7. Operations Supervisor Report: Tom Burghardt On Time % 99%.

Tom Burghardt also reviewed monthly complaints & Rider Comparison.

8. Transportation Director Report: Scott Borg discussed Covid-19 cases in April, 12 cases.

Routematch dispatch software will be studied and replaced. Harbor Transit is in the middle of the FTA Triennial Audit, should be complete by mid-July. Description of new safety committee goals. Request for new LAC board Member. A description of the job was requested.

9. General Comments/Discussions from LAC members New 2022 calendars need to be posted on buses. Suggestions for unscented disinfectant. Drivers need to post their names, maybe electronic sign. Closed for Memorial Day.

10. The Local Advisory Committee’s next meeting is scheduled for Wednesday, August 17, 2022,

1:15pm at the Grand Haven Community Center

11. Adjournment at 2:16 PM.

Attachments presented to the LAC Council:

 Harbor Transit Local Advisory Council Meeting Minutes 02/16/2022

 Harbor Transit Local Advisory Council 2022 Meeting Schedule

 Ridership Report

 HTMMTS Board Meeting Minutes March 23, 2022